City of Newcastle

SERVICE
ALERTS

If your service is interrupted,
the most up-to-date
information is right here!

SUBMIT

PRIORITY

REQUEST

Live chat with agents

M-F 7 am - 7 pm, Saturday 8 am - 12 pm

Support Center

EMAIL: pnwrsservices@wm.com
TO START SERVICE, CALL: 1-800-592-9995 (M-F, 7 am - 7 pm, Saturday 9 am - 1 pm)

Sustainability starts in the community. With WM as your partner, you can count on reliable service and solutions that help keep our community sustainable, clean and safe. Thank you for partnering with WM, for a sustainable tomorrow.

Collection Information

Newcastle residents have weekly collection for garbage and every-other-week collection for recycling. Yard and food waste is collected weekly.

Collection Calendar

Wildlife Resistant Carts Available

Wildlife Resistant Carts (64-gallon and 96-gallon sizes) are now available to Newcastle residential customers. These carts are meant to keep bears and other wildlife from getting in the cart. They may be difficult for some customers to open and close because of this.

Click here for rates.
Click here for more on the carts.

Holiday Schedules

WM observes three annual holidays: Thanksgiving Day, Christmas Day (Dec. 25), and New Year's Day (Jan. 1). All other holidays will not affect your collection schedule.

Weekday holidays will delay collection by one day for the remainder of the week. For example, if a holiday falls on a Thursday, Thursday customers will be collected on Friday and Friday customers will be collected on Saturday.