Return Home


British Columbia
Service Delays

Waste Management is committed to providing reliable collection service. We are also committed to the safety of our drivers and customers.

Weather conditions may delay collection times. Please leave containers out until 6:00 PM.

We appreciate your understanding and cooperation as we manage weather-related challenges.

Waste Management does not provide credit for delayed collection. We will collect up to twice as much material at no extra charge when safe access is possible.

There are no weather related service interuptions at this time.

Remove Snow

To keep containers accessible, please remove snow and extra material from around or on top of them. If your street is snowy or icy, please move your container to a more accessible location to avoid postponed collection.

Clear Storm Drains
to Prevent Street Flooding:

As snow melts, water run-off can result in flooding, which further impedes collection. Please clear storm drains of snow and debris to prevent flooding.

Tips for Setting out Extra Materials After a
Weather Delay

Extra garbage

Place next to garbage container in securely tied plastic bags labeled “Garbage” or 32-gallon lidded can labeled “Garbage”

Extra recycling

Place next to the recycling cart in any of the following:

  • Plastic recycling bins
  • Cardboard boxes (2’x2’x2’ limit) labeled “Recycling”
    Please, no recycling in plastic bags
Extra yard debris (No food scraps or plastic)

Place next to yard debris cart in any of the following:

  • Heavy brown paper yard bags (available at hardware stores)
  • 32-gallon cans with handles & lids labeled “Yard Waste”
  • Bundles tied with natural twine (4’x2’ limit)

Commercial and Multi-family Weather-Delayed Collection:

Waste Management will provide service as soon as conditions allow. Priority service to locations such as hospitals and restaurants, where public health is a high priority.

Contact Us | Privacy Policy

CareersContact UsSustainability